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#13845946 Aug 27, 2018 at 10:03 PM · Edited 1 month ago
Member
136 Posts
So im getting really mad at the disconnects in cyrodiil.

I know my internet is old. But I can't tell if thats the issue. Did 2 pings to google.



Does this mean anything to anyone here!?!!
I started this life with nothing...
And I still have most of it!!!
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#13846157 Aug 28, 2018 at 05:31 AM
Officer
535 Posts
What kind of internet connection do you have? Who is your provider?

Look at the "time=XXXms"

Your first ping had one "timed out", which is bad, going to Google.com, then a 582ms, also not great. The 85ms and 156ms are fine. So, it looks like your internet connection is fluctuating wildly during that short period. The next ping is fairly consistently in an acceptable range.

Is your computer on a wireless connection to your modem? If so, try wiring it. If it's a wireless connection, it could be interference or too much distance between your modem/access point and your computer, assuming that your provider is giving you stable connectivity.

Try running a DSL Speed Test and observe it for wild inconsistencies. Run it multiple times and see if you get similar results or if they are all over the map.

Curiosity is the cure for boredom, there is no cure for curiosity.

“One thing you who had secure or happy childhoods should understand about those of us who did not. We who control our feelings, who avoid conflicts at all costs, or seem to seek them. Who are hypersensitive, self-critical, compulsive, workaholic, and above all survivors. We are not that way from perversity, and we cannot just relax and let it go. We’ve learned to cope in ways you never had to.”
-- Piers Anthony
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#13846173 Aug 28, 2018 at 06:14 AM
Administrato...
1412 Posts
Yeah, packet loss is bad.

And like meg said, wireless is bad as well if that’s what you’re using.
“...think of the solution, not the problem. If your mind was filled only with thoughts of why you were going to lose, then you couldn't think of how to win.”
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#13846211 Aug 28, 2018 at 07:34 AM
Officer
142 Posts
Also if you're on Wifi and since you specifically mention 'old' connection.. the old 'G' connections were open to all sorts of interference from 2.4Ghz wireless phone handsets to someone running a microwave oven nearby. Newer routers/access points are not as easy to interfere with the signal.
You are standing in an open field west of a white house, with a boarded front door.
There is a small mailbox here.
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#13846736 Aug 28, 2018 at 10:09 PM
Member
136 Posts
Wow!, i am using my cable and am wired, but the run is extremely long, also, i called my ISP and they said i'm getting around 10MBS, cause I have not updated my service. They said that is limiting my bandwidth etc. etc.

All these things sound like the cause and I wanted to know just so I don't go through the hassle and get no difference.

I have also let eso through my firewall, and that improve infinite loading screens. Provided my addons are good.
I will most likely go ahead with the upgrade as all this seems to be the issue!

Will run a DSL test and see what I can see from that aswell!

Thanks again!
I started this life with nothing...
And I still have most of it!!!
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#13846981 Aug 29, 2018 at 06:00 AM
Administrato...
1412 Posts
I believe over 100” of cable is going to big you down. One other thing that I forgot to mention earlier is your virus protection. Do your ping tests without it. Mcaffee is horrible and Norton’s bogs crap down. I had mcaffee one time, long time ago, and it kept disconnecting me. Just saying to check your virus.
“...think of the solution, not the problem. If your mind was filled only with thoughts of why you were going to lose, then you couldn't think of how to win.”
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#13847012 Aug 29, 2018 at 06:59 AM
Officer
535 Posts
In my opinion, there is only one antivirus worth using: ESET NOD32

Sofos is okay if you are in a corporate environment.

Curiosity is the cure for boredom, there is no cure for curiosity.

“One thing you who had secure or happy childhoods should understand about those of us who did not. We who control our feelings, who avoid conflicts at all costs, or seem to seek them. Who are hypersensitive, self-critical, compulsive, workaholic, and above all survivors. We are not that way from perversity, and we cannot just relax and let it go. We’ve learned to cope in ways you never had to.”
-- Piers Anthony
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#13847019 Aug 29, 2018 at 07:13 AM · Edited 1 month ago
Member
7 Posts
CAT5e or CAT6 (your run-of-the-mill ethernet cable these days) calls for 100m max length on a segment, so about 300 ft. Cable length is rarely an issue in residential runs. That said, an intermittent cable can certainly cause issues, I'd replace it just to be sure.

Instead of running ping, I'd look at the pathping and tracert utilities. They're mostly going to work the same way from the command line, but they'll show you the 'hops' a packet takes instead of blind round trip. That way you can possibly see where the connection is having trouble. If you're interested in ESO specifically, 198.20.198.110 is the ip of the NA server gateway.

10Mbps is a pretty small connection these days. Windows and other programs suck a bit of bandwidth in the background, so it's not like you actually get that whole pipe for ESO, not to mention any other computers that are connected. My guess is that the upgrade will help more than anything else, but I'm a fan of ruling out all the cheap solutions before I go spending money.
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#13847026 Aug 29, 2018 at 07:20 AM
Administrato...
1412 Posts
Ahh. 100m. For some reason I thought it was feet that for clarifying
“...think of the solution, not the problem. If your mind was filled only with thoughts of why you were going to lose, then you couldn't think of how to win.”
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#13847100 Aug 29, 2018 at 09:40 AM · Edited 1 minute ago
Member
4 Posts
Mutha, run this test instead


/ping 4.4.4.2 -t


Instead of using google, this test is pinging the verizon backup dns server, which is a better test for accuracy than using google, which gets spurts of heavy traffic, which may skew your numbers. The -t or switch t allows the test to run continuously. This will give you a better sample then just 4 pings, you can see a bigger footprint. There are other tests that we can run to see where your true issues are. I would be more then happy to help. This is what i do for a living. Troubleshooting and fixing internet issues. Have a great day.
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#13847104 Aug 29, 2018 at 09:43 AM
Administrato...
1412 Posts
I think you mean Mutha.. =)
“...think of the solution, not the problem. If your mind was filled only with thoughts of why you were going to lose, then you couldn't think of how to win.”
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#13848983 Sep 01, 2018 at 12:55 AM
Member
136 Posts
Thanks for all the advice and help.

I have done 3 things,

1. Delete McAfee. (not sure if it was necessary but whatever!)
2. Set ESO priority to "High"
3. Restart computer.

Also, My Wifi was on along with the Ethernet cable plugged in. I turned off the wifi, Just thought It might be confusing my comp as to which connection to use.

I have been in cyro for 4 hours, 1 was spent at the Chalamo against a massive EP zerg. The kind I would normally get disconnected by.

NOT ONE SINGLE DISCONNECT! :)

Cuts, if i have any other questions about my connection I will certainly give you a shout! :)

Thank you again guys!
I started this life with nothing...
And I still have most of it!!!
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#13850095 Sep 02, 2018 at 12:23 PM
Administrato...
1412 Posts
Sweet! And yes, cutting off the WiFi helps. I noticed on mine that it wanted to go back and forth even tho hardware was default. Nicely done!
“...think of the solution, not the problem. If your mind was filled only with thoughts of why you were going to lose, then you couldn't think of how to win.”
Quote